Privacy Policy

Your Privacy Matters at WellCabs

At WellCabs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

By accessing or using WellCabs services, you agree to the terms of this Privacy Policy.

📌 Information We Collect

We may collect the following types of information when you use our website or book a ride:

🔹 Personal Information

• Name
• Phone number
• Email address
• Pickup and drop locations
  
  

🔹 Booking Details

• Travel date and time
• Vehicle preference
• Payment details (processed securely via payment gateways)
  
  

🔹 Technical Information

• IP address
• Browser type
• Device information
• Website usage data (for analytics and improvement)
  
  

🎯 How We Use Your Information

We use your information to:

• Process and confirm your cab bookings
• Provide customer support and communication
• Improve our services and user experience
• Send booking updates via SMS, WhatsApp, or email
• Ensure safety and prevent fraudulent activities

We do not use your data for any unauthorized purposes.

🔐 Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

• Secure servers and encrypted systems are used where applicable
• Access to data is limited to authorized personnel only

While we strive to protect your data, no method of transmission over the internet is 100% secure.

🤝 Sharing of Information

WellCabs does not sell or rent your personal data to third parties.

We may share your information only in the following cases:

• With drivers for booking fulfillment
• With trusted service providers (payment gateways, technical support)
• When required by law or legal authorities
  
  

🍪 Cookies & Tracking Technologies

Our website may use cookies to:

• Improve website performance
• Understand user behavior
• Enhance user experience

You can choose to disable cookies through your browser settings.

📱 Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Analytics tools (e.g., Google Analytics)

These services have their own privacy policies, and we are not responsible for their practices.

🔄 Data Retention

We retain your information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
  
  

👤 Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

📞 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

• 📱 Phone / WhatsApp: 9011079304
• 📧 Email: service@wellcabs.com
  
  

🔒 Policy Updates

WellCabs may update this Privacy Policy from time to time. Any changes will be posted on this page with updated information.

We recommend reviewing this page periodically.

🚀 Your Trust is Our Priority

At WellCabs, we value your trust and are committed to protecting your privacy while providing a safe and reliable cab booking experience.