Terms & Conditions

Clear Terms for Using WellCabs Services

Welcome to WellCabs. By accessing our website and booking our services, you agree to comply with the following terms and conditions. Please read them carefully before making a booking.

📌 Service Overview

WellCabs provides cab booking and transportation services for local, airport, and outstation travel. All services are subject to availability and confirmation.

🚖 Booking & Confirmation

• Bookings can be made through our website, phone, or WhatsApp
• A booking is confirmed only after payment (full or partial) and confirmation message
• Customers must provide accurate pickup, drop, date, and contact details
  
  

💰 Pricing & Payments

• All fares are displayed based on selected service and may vary due to route, distance, tolls, or additional requirements
• Final fare will be confirmed before the trip
• Payments can be made online or as agreed during booking
• Any extra charges (waiting, extra distance, parking, tolls) will be payable by the customer
  
  

❌ Cancellation & Refunds

• Cancellations and refunds are governed by our Cancellation & Refund Policy
• Customers are advised to review the policy before booking
• Refunds (if applicable) will be processed within the defined timeline
  
  

⏱️ Delays & Service Conditions

• WellCabs aims for timely service; however, delays may occur due to traffic, weather, or unforeseen circumstances
• We are not responsible for delays beyond our control
  
  

👤 Customer Responsibilities

Customers agree to:

• Provide correct and complete booking details
• Be available at the pickup location on time
• Maintain proper behavior during the trip
• Not engage in any illegal or unsafe activities during the ride

WellCabs reserves the right to cancel service in case of misconduct.

🛡️ Safety & Liability

• All drivers are verified, and vehicles are maintained for safety
• However, WellCabs is not liable for:
  • Loss of personal belongings
  • Delays due to external conditions
  • Incorrect details provided by customers
    
    

🔗 Third-Party Services

We may use third-party services such as payment gateways. WellCabs is not responsible for any issues arising from third-party platforms.

🔄 Changes to Terms

WellCabs reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.

📞 Contact Information

For any questions or support, contact us:

• 📱 Phone / WhatsApp: +91 9011079304
• 📧 Email: service@wellcabs.com
  
  

✅ Acceptance of Terms

By booking a ride or using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.